E-business adoption in supply chain as a source of competitive advantage: a case of WFP Malawi.

Mbvundula, Davie (2015) E-business adoption in supply chain as a source of competitive advantage: a case of WFP Malawi. Masters thesis, University of Bolton.

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Davie Mbvundula 2015 MSc Dissertation Assignment-Final.docx - Accepted Version

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E-business has transformed many organizations on how business is conducted by streamlining processes, reducing time in operations, accessing global markets, fast sharing of information within and outside the organizations and increasing efficiency and transparency. E-business further, has the capability to improve access to information and transparency and accountability (Ndou, 2004). Many organizations have not fully exploited the use of e-business technologies, hence this research. The research looked at the enablers, benefits, challenges and the role of government in e-business adoption using available literature and applying it on WFP Malawi case analysis. The research utilized epistemological paradigm and data was collected using primary and secondary data sources such as questionnaires and in-depth interviews and journals, reports and books. Fifteen questionnaires were sent to participants for the study but only 12 were received and analysed. The study reveals the available of several technologies in WFP Malawi supply chain which need to be evaluated and standardized, while at the same time there is need for leadership role in enhancing e-business adoption. The researcher recommends participatory leadership, standardization of technologies in procurement for both non-food and food items procurement and training of staff in using various supply chain software. Small traders and FOs must also be considered to get relevant software to trade efficiently with the agency. These findings have an implication on WFP Malawi to achieve competitive advantage. Efficient procurement, logistics and distribution of food commodities to the vulnerable communities will be achieved once the recommendations above have been taken on board.

Item Type: Thesis (Masters)
Additional Information: Electronic version of the dissertation submitted in partial fulfilment of the requirements for the degree of MSc in Supply Chain Management awarded by University of Bolton in conjunction with Malawi Institute of Management
Uncontrolled Keywords: e-business, e-commerce, e-procurement, competitive advantage, information technology (IT), supply chain management, technology, organization environment (TOE), diffusion of innovation (DOI), WFP Malawi.
Divisions: University of Bolton Theses > Off-campus Division
Depositing User: Tracey Gill
Date Deposited: 21 Nov 2016 17:45
Last Modified: 07 Jun 2019 07:59
URI: http://ubir.bolton.ac.uk/id/eprint/981

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