Discrete library services for international students: how can exclusivity lead to inclusivity?

Bent, Moira, Scopes, Marie and Senior, Karen (2008) Discrete library services for international students: how can exclusivity lead to inclusivity? In: Brophy, Peter, Craven, Jenny and Markland, Margaret, (eds.) Libraries without walls 7: Exploring 'anytime', 'anywhere' delivery of library services. Facet, London. ISBN ISBN 978-1-85604-623-7

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Abstract

This paper reports on research being undertaken for the UK Society of College National and University Libraries (SCONUL) to investigate how UK university libraries can best support international students, culminating in guidelines which will be published by SCONUL in December 2007. The research examined the issues surrounding the debate over exclusivity versus inclusivity which affect the provision of library services for international students. Results include what techniques UK university libraries are currently employing; feedback from international students about their priorities for library support and how that matches library staff perceptions; and with whom university libraries need to work to improve service provision. The research identified examples of good practice in providing a truly inclusive library service for international students and explored whether issues faced in UK libraries are reflected by experience in other developed countries.

Item Type: Book Section
Additional Information: This is an electronic version of a chapter published in Libraries without walls 7: Exploring 'anytime', 'anywhere' delivery of library services, Edited by Brophy, P. et al. Published and copyright Facet publishing, May 2008;
Uncontrolled Keywords: SCONUL,Libraries,International Students
Divisions: Library > University of Bolton Library Research
Depositing User: Scott Wilson
Date Deposited: 26 Nov 2013 12:51
Last Modified: 06 Feb 2014 11:51
URI: http://ubir.bolton.ac.uk/id/eprint/320

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