Relational agents and StructurANTion theory: moving towards a model for automated system integration

Campbell, Robert H. and Green, Gill ORCID: 0000-0001-9665-0734 (2009) Relational agents and StructurANTion theory: moving towards a model for automated system integration. In: 14th UK Academy for Information Systems (UKAIS) Conference, 31 March - 1 April 2009, Oxford.

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Abstract

At the best of times; the integration of new computer based information systems that carry a high level of inscription can be problematic; the situation is exasperated further if the information system is being imposed upon an organisation by an absent and previously unknown body. This paper proposes that Relational Agents when combined with StructurANTion theory can assist in the integration of such environments. Relational agents have been found to make computer interfaces more attractive and have enabled the automation of procedures that depend on interpersonal relationships. It is proposed here that a relational agent could be embedded into an application to assist in its own integration. To do this; an agent would automate the StructurANTion translation process; on behalf of an absent actor as well as initially attracting users to the interface. To support this proposition; existing research into relational agents is reviewed.

Item Type: Conference or Workshop Item (Paper)
Additional Information: Presented at the 14th UK Academy for Information Systems (UKAIS) Conference, Oxford, 31 March - 1 April 2009. The conference website is available at http://www.turningcourse.com/ukais/ukais.cgi?f=conference
Uncontrolled Keywords: Relational Agents, Social Agents, StructurANTion theory, Structuration theory, Actor Network Theory
Divisions: School of Creative Technologies > Games Computing and software engineering
Depositing User: Scott Wilson
Date Deposited: 26 Nov 2013 12:50
Last Modified: 01 Mar 2018 09:15
URI: http://ubir.bolton.ac.uk/id/eprint/237

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