Uncanny as usability obstacle

Tinwell, Angela ORCID: 0000-0001-7573-0989 (2009) Uncanny as usability obstacle. Online Communities and Social Computing, LNCS 5621 . Springer-Verlag, pp. 622-631. ISBN 978-3-642-02773-4

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Abstract

The eerie feeling attributed to photo-realistic human-like video game characters may serve as a usability obstacle leaving viewers dissatisfied with a particular character for a video game. This study investigates the relationships between user satisfaction and perceived strangeness and between user satisfaction and human-like appearance for virtual characters. 65 participants were asked to rate 13 video clips of 12 different virtual characters and one real human. The results indicate that the Uncanny Valley does serve as a usability obstacle with a strong correlation between a user?s satisfaction rating and the perceived strangeness for a character, with the characters rated the strangest being the least satisfactory. Whilst there was still a positive correlation between human-like appearance for a character with user satisfaction, this was not as significant, with stylised and anthropomorphic characters perceived to be as satisfactory or more so than those of a photo-realistic human-like appearance

Item Type: Book
Additional Information: This is an electronic version of the paper given at Online Communities and Social Computing workshop, HCI International 2009. (San Diego, CA, USA, July 19-24, 2009). Published in the proceedings, Online Communities and Social Computing, Lecture Notes in Computer Science, 2009, Vol.5621, pp.622-631. Edited by A.A. Ozok and P. Zaphiris. Copyright Springer-Verlag Berlin Heidelberg 2009. The original publication is available at www.springerlink.com
Uncontrolled Keywords: Uncanny Valley,video games,photo-realistic,Usability Obstacle
Divisions: School of Creative Technologies > Games Computing and software engineering
Depositing User: Scott Wilson
Date Deposited: 26 Nov 2013 12:50
Last Modified: 05 Mar 2018 16:05
Identification Number: 10.1007/978-3-642-02774-1\_67
URI: http://ubir.bolton.ac.uk/id/eprint/236

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