Why do young people use online forums for mental health and emotional support? Benefits and challenges

Prescott, Julie ORCID: 0000-0001-8612-2495, Hanley, Terry ORCID: 0000-0001-5861-9170 and Gomez, Katalin Ujhelyi ORCID: 0000-0002-1396-9588 (2019) Why do young people use online forums for mental health and emotional support? Benefits and challenges. British Journal of Guidance & Counselling, 47 (3). pp. 317-327. ISSN 0306-9885

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ABSTRACT A qualitative approach was used to explore young people’s experiences of using synchronous and asynchronous online forums to gain insight into the use of online services for mental health. Nineteen young people took part in two online synchronous focus groups facilitated by the online counselling service, KOOTH.com. Inductive thematic analysis indicated that forums do not replace the role of a counsellor, they provide a valuable place for young people to gain additional, lower level support requirements. Individuals suggested the forums were supportive environments where they felt able to interact to share helpful advice and ask questions, making them feel less alone and more connected to others. Issues of concern were around the affordances of the site and technical issues.

Item Type: Article
Additional Information: This is an Accepted Manuscript of an article published by Taylor & Francis in British Journal of Guidance & Counselling in May 2019, available online: https://www.tandfonline.com/doi/full/10.1080/03069885.2019.1619169
Uncontrolled Keywords: Online forums, young people, mental health, adolescent help seeking, qualitative research
Divisions: School of Education and Psychology > Psychology
Depositing User: Tracey Gill
Date Deposited: 22 May 2019 08:13
Last Modified: 09 Jul 2019 08:28
Identification Number: 10.1080/03069885.2019.1619169
URI: http://ubir.bolton.ac.uk/id/eprint/2273

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