Impact of HPWS on employees' performance within the Bangladeshi telecom sector

Wahid, Ishraat Saira and Hyams-Ssekasi, Denis ORCID: 0000-0002-5022-1210 (2018) Impact of HPWS on employees' performance within the Bangladeshi telecom sector. Journal for Global Business Advancement, 11 (4). pp. 516-543. ISSN 1746-966X

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This paper aims to study the rapport that exists between high performance work system (HPWS) and employees' performance by exploring the intermediating role of employees' attitudes and the moderating role of institutional context in Bangladesh. The study developed a conceptual model based on the knowledge gap in the existing literature. The model was tested using structural equation model (SEM) with the help of AMOS. Consistent with the AMO theory, the findings support that HPWS is related to enhanced levels of job satisfaction, affective commitment and trust in management. Furthermore, these attitudinal variables were positively linked to enhanced employees' performance. The study also provides insights by demonstrating that the institutional context of a country affects the connection between HPWS and employees' performance. The result indicates multi-national companies (MNCs) operating in Bangladesh need to devote substantial resources to adopt HPWS to enhance employees' positive attitudes, which in turn will positively impact employees' performance.

Item Type: Article
Uncontrolled Keywords: HPWS; high performance work system; AMO; ability-motivation-opportunity theory; SHRM; strategic human resource management; MNCs; multinational corporations; Bangladesh.
Divisions: Institute of Management > Bolton Business School
Depositing User: Tracey Gill
Date Deposited: 21 Jan 2019 14:35
Last Modified: 21 Jan 2019 14:35
Identification Number: 10.1504/JGBA.2018.097181

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